Updated 3 November 2026
Refunds and order help
Please review the refund terms displayed at the checkout you use before paying. Different marketplaces can apply different refund periods and procedures.
Our digital-delivery preference
For successfully delivered digital materials, PathwayScout does not intend to offer voluntary change-of-mind refunds where that policy is lawful and accepted by the purchase platform. This preference applies only when it is clearly disclosed and configured at the actual checkout. A longer refund period or other promise shown for your purchase remains applicable.
Your purchase terms take priority
Applicable law, marketplace rules, payment-provider requirements and the refund promise attached to your order take priority over a general no-voluntary-refund preference. Downloading an ebook does not automatically remove those rights. We do not promise an unconditional money-back guarantee on this preview.
Missing access or a problem with the files
Email hello@pathwayscout.com with the product name, purchase email, marketplace, order reference and a short description of the problem. We will investigate delivery or description problems and address any refund entitlement under the applicable rules. Do not send full payment-card details or your password.
Processing a refund
If a refund is approved, it is processed through the relevant purchase platform or payment route. Its processing times apply. Refund or cancellation of an optional pack is handled separately from access to an unaffected paid main product, subject to the applicable platform rules.
Seller
James, operating as PathwayScout, United States. Email: hello@pathwayscout.com.